We pride ourselves on providing our members with high-quality
resistance equipment and digital memberships. We understand that
every member experience is unique and sometimes our products may
not fit your needs. We strive to make our returns process as
seamless as possible.
We offer a 30-day home trial on our Signature and Total
Transformation Bundles for Continental US members. If you’re
dissatisfied with your purchase, please return your equipment
in the original packaging within 30 days of order date and you
will be refunded back to your original payment method.
Delivery and returns are free on all bundle
orders for all continental US members via a pre-paid return
label that can be accessed via the Pvolve returns
Returns arriving at our warehouse after the 30-day return
window will not be accepted.
- We do not accept partial bundle returns.
For international customers, return shipping fees will
Individual Equipment & Apparel:
You may return unopened and unused equipment and apparel that
are not part of a bundle within 30 days of delivery date.
Returns made after the 30-day delivery window will not be
- Return shipping fees will apply.
If you received a damaged or defective item, please notify us
within 7 days of receiving the product.
All returned items must be in their original condition,
unused, and undamaged. If you return equipment or apparel in
damaged condition, with missing pieces, or otherwise has signs
of abuse, Pvolve reserves the right to refuse the refund or to
charge additional restocking fees, at Pvolve's
If you are dissatisfied with your Recover 9 supplement, please
send an email to
with your order number.
Due to the nature of digital services, all membership sales
are final. Memberships (outside of trial periods) are
nonrefundable. There are no refunds or credits for partially
used periods. You may cancel your membership in the
membership portal, or by reaching out to
Upon receiving your return, our team will inspect your item(s)
and process your refund within 14 business days.
Your refund, minus any applicable return shipping fees, will
be issued to your original payment method.
Please note that it may take additional days for your bank or
credit card company to process and post the refund to your
Note: Pvolve is not responsible for packages
lost in transit without proof of tracking. In-studio purchases
must be returned in-studio and online purchases must be returned
online. Equipment purchased from another retailer is not covered
under this policy.
We appreciate your understanding and cooperation with our
returns policy. Don’t hesitate to reach out with any questions