Privacy Policy

This Privacy Policy governs the manner in which Pvolve, LLC (“We”) collects, uses, maintains and discloses information collected from each user (“You”) of www.pvolve.com (“Store”).

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When You purchase something from our Store, as part of the buying and selling process, We collect the personal information You give Us, such as Your name, address, email address, and phone number.

We may also collect information about You whenever You interact with our Store, including the browser name, the type of computer and technical information about Your means of connection to our Store, and the operating system and the Internet service providers utilized and other similar information.

With Your permission, We may send You marketing emails about our Store, new products and other updates.

SECTION 2 - CONSENT

How do You get my consent?
By providing Us with Your personal information to complete a transaction, verify Your credit card, place an order, arrange for a delivery or return a purchase, You thereby consent to our collecting the information and using it for that specific purpose only.

If We ask for Your personal information for a secondary purpose, like marketing, We will either ask You for Your express consent, or provide You with an opportunity to decline or request, in which case Your silence will constitute consent.

How do I withdraw my consent?
If after You consent, You change Your mind, You may withdraw Your consent for Us to contact You, for the continued collection, use or disclosure of Your information, at any time, by contacting Us at customerservice@pvolve.com or mailing Us at: p.volve, 112 Bowery, New York, NY 10013.

SECTION 3 - DISCLOSURE

We may disclose Your personal information if We are required to do so by law, by other agreements we may have, to protect the rights, property, safety of others, or if You violate our Terms of Service.

SECTION 4 - SHOPIFY

Our Store is hosted on Shopify Inc. They provide Us with the online e-commerce platform that allows Us to sell our products and services to You. Your data is stored through Shopify’s data storage, databases and the general Shopify application.

Payment:
If You choose a direct payment gateway to complete Your purchase, then Shopify stores Your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (“PCI-DSS”). Your purchase transaction data is stored only as long as is necessary to complete Your purchase transaction. After that is complete, Your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Store and its service providers.

For more information, You may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and/or its Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

Some third-party service providers that We use, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for Your purchase-related transactions. Those policies may be different from, inconsistent with, and/or in direct contradiction of Our Privacy Policy. We are not responsible for the privacy policies of any such third-party services providers. For these providers, We recommend that You read their privacy policies so You can understand the manner in which they handle Your personal information. Among other things, certain providers may be located in or have facilities that are located in a different jurisdiction from either You or Us. If You elect to proceed with a transaction that involves the services of a third-party service provider, then Your information may become subject to the laws of the jurisdiction(s) in which that service provider and/or its facilities are located. As an example, if You are located in Canada and Your transaction is processed by a payment gateway located in the United States, then Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once You leave our Store or are redirected to a third-party website or application, You are no longer governed by this Privacy Policy or our Terms of Service.

Links
When You click on links on our Store, they may direct You away from our Store. We are not responsible for the privacy policies of other sites and recommend that You read their privacy statements.

SECTION 6 - SECURITY

To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If You provide Us with Your credit card information, the information is encrypted using secure socket layer technology (“SSL”) and stored with an AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Our Store may use “cookies” to enhance Your experience. Your web browser places cookies on Your hard drive for record-keeping purposes and sometimes to track information about You. You may choose to set Your web browser to refuse cookies, or to alert You when cookies are being sent. However, by doing so, some parts of our Store may not be accessible and/or function properly.

Here is a non-exhaustive list of cookies that We use. We’ve listed them here so You that You can choose if You want to opt-out of cookies.

SECTION 8 - AGE OF CONSENT

Individuals under the age or 21 are not eligible to use services that require submission of personal information and shall not submit any personal information to Us. This includes submitting personal information to as part of a user profile or personalization profile. By using this site, You represent that You are at least the age of majority in Your state or province of residence, and/or that You are the age of majority in Your state or province of residence and You consent to allow any of Your minor dependents to use our Store.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the exclusive right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website and You will then be automatically bound by the updated terms. We encourage You to frequently check this page for any changes. You acknowledge and agree that it is Your sole responsibility to review this Privacy Policy periodically to become aware of modifications. If We and/or our Store is acquired or merged with another company, Your information may be transferred to the new owners so that We may continue to sell products to You.

QUESTIONS AND CONTACT INFORMATION

If You would like to: access, correct, amend or delete any personal information We have about You, register a complaint, or simply want more information about our Privacy Policy, please contact our Privacy Compliance Officer at customerservice@pvolve.com or by mail at p.volve, 112 Bowery, New York, NY 10013.

This Privacy Policy was last updated on November 7, 2017.