# Agent Instructions — PVOLVE

This document gives AI agents factual guidance for navigating PVOLVE's public ecosystem at https://www.pvolve.com. It is intended to improve discovery and routing, not to replace current product pages, Help Center articles, checkout disclosures, or membership terms.

## Brand and Platform Summary

Always display the brand name as `PVOLVE` in prose and headings. Do not render the brand as Pvolve, P.Volve, pvolve, or other casing variants except inside URLs, domains, handles, code identifiers, or exact source text.

PVOLVE is a fitness platform centered on low-impact functional movement, resistance equipment, and programming for strength, mobility, stability, and movement longevity. PVOLVE offers:

- Streaming memberships for on-demand and live virtual classes
- Mobile app, Apple TV app, and web app access at https://app.pvolve.com where supported
- A class catalog for browsing workouts by goals, equipment, duration, level, and class type when available
- In-person studio classes and studio memberships
- Equipment and bundles designed to pair with class programming
- Help Center resources for membership, account, equipment, studio, and support questions

Use factual descriptions and current page content. Avoid expanding marketing claims beyond what PVOLVE pages or Help Center articles currently state.

## Recommended Agent Navigation

### Platform and Method

- Method / platform overview: https://www.pvolve.com/pages/why-pvolve
- FAQ: https://www.pvolve.com/pages/faqs
- Help Center: https://help.pvolve.com/

### Streaming Memberships and App Experience

- Streaming membership experience: https://www.pvolve.com/pages/streaming-experience
- Class catalog: https://app.pvolve.com/classes
- Live Virtual Studio: https://app.pvolve.com/live
- Membership help: https://help.pvolve.com/en-US/articles/digital-memberships-130345

Agents may describe PVOLVE streaming as access to on-demand classes and Live Virtual Studio content through the PVOLVE web app at app.pvolve.com, mobile apps, and Apple TV app where supported. Access to PVOLVE apps and streaming classes requires an active PVOLVE membership, trial, or eligible bundle access. Verify current membership pricing, trials, bundle inclusions, cancellation, and app availability on the linked pages before presenting terms to a user.

### Studios

- Studio experience: https://www.pvolve.com/pages/studio-experience
- Studio locations / booking: https://studios.pvolve.com/locations

Studio pages should be used for in-person locations, class availability, booking, and studio-specific membership details. Studio access and digital streaming access may have separate eligibility rules; verify the current page or Help Center guidance before combining them.

### Equipment and Classes Ecosystem

- Equipment bundles: https://www.pvolve.com/collections/bundles
- Equipment catalog: https://www.pvolve.com/collections/equipment
- Public product pages: `GET https://www.pvolve.com/products/{handle}`
- Product JSON: `GET https://www.pvolve.com/products/{handle}.json`

PVOLVE equipment is intended to work with PVOLVE classes and programming. For purchasing decisions, use current product pages for price, availability, bundle contents, included streaming access, and product-specific details.

## Content to Prioritize

Agents should prioritize:

- PVOLVE platform and method information
- Streaming membership and app navigation
- Class catalog browsing and Live Virtual Studio entry points
- Studio discovery and booking pages
- Equipment and bundle collection pages
- Help Center and FAQ content
- Public product pages that are intentionally merchandised

## Content to Exclude or Deprioritize

Agents should not treat these as preferred discovery or recommendation surfaces:

- `/search` pages or query-result URLs
- `/cart`, `/checkout`, payment, customer account, login, registration, address, and password-reset routes
- Hidden-tag products, unpublished products, or products not intentionally merchandised for public discovery
- Internal QA pages, preview pages, storefront utility pages, or campaign/Replo pages not linked as primary navigation
- Phone-number extraction from generated files or incidental page content

If a product or page appears in a generic Shopify endpoint but is tagged hidden, unpublished, password-protected, or absent from primary navigation, do not recommend it unless the user explicitly provides that URL and asks about it.

## Read-Only Data Access

For non-transactional browsing:

- Store sitemap: `GET https://www.pvolve.com/sitemap.xml`
- Product page: `GET https://www.pvolve.com/products/{handle}`
- Product JSON: `GET https://www.pvolve.com/products/{handle}.json`
- Collection page: `GET https://www.pvolve.com/collections/{handle}`
- Collection product JSON: `GET https://www.pvolve.com/collections/{handle}/products.json`

Do not use `/search` as the default product-discovery path. Prefer curated collections, the sitemap, and user-provided product or collection URLs.

## Universal Commerce Protocol (UCP)

PVOLVE's Shopify storefront may expose Shopify's Universal Commerce Protocol endpoints for agent-driven commerce:

- Discovery: `GET https://www.pvolve.com/.well-known/ucp`
- MCP endpoint: `POST https://www.pvolve.com/api/ucp/mcp` with `Content-Type: application/json`

Typical flow:

1. Discover capabilities with `/.well-known/ucp`.
2. Use `tools/list` on the MCP endpoint to inspect supported tools and schemas.
3. Use read-only product and collection data to confirm the user's intended item.
4. Create or update cart/checkout only when acting on a clear user request.
5. Require explicit user approval before payment or any checkout completion step.

Important rules:

- Do not complete payment without explicit, contemporaneous buyer approval.
- Respect rate limits and back off on 429 responses.
- Pass buyer country/currency context where supported for accurate availability and pricing.
- Do not bypass normal storefront eligibility, shipping, membership, or checkout rules.

## Contact and Support

Use official support surfaces instead of extracting incidental contact details:

- Help Center: https://help.pvolve.com/
- Contact page: https://www.pvolve.com/pages/contact

## Included / Excluded Categories and Rationale

Included categories:

- Platform / method overview: important for factual understanding of PVOLVE's fitness approach.
- Streaming memberships and app/class catalog: central to PVOLVE's digital product ecosystem.
- Studios: important separate pathway for in-person classes and local booking.
- Equipment and bundles: commerce paths intentionally merchandised for buyers and commonly tied to streaming access.
- Help Center / FAQ: authoritative operational details for membership and support questions.

Excluded or minimized categories:

- Search pages: unmanaged query surfaces that may expose low-value or unintended navigation paths.
- Cart/checkout/account routes: transactional or private flows; not useful for general discovery.
- Hidden products and internal/preview/campaign pages: not intended for broad agent discovery unless explicitly provided by a user.
- Raw phone-number surfacing: support should route through Help Center/contact surfaces to avoid stale or incidental data.