Note: This will be updated as our practices and procedures evolve to keep you as informed as possible.
Our studio is our home. It’s where we’ve built a team of trainers, grown our fitness method, expanded our class offerings and moved together as a community. That’s why it’s our promise to you to do whatever we can to bring it back stronger and better than ever.
Your health and safety is our priority, and we’ve worked tirelessly with our team and experts in the fields of public health and sanitization to ensure every necessary measure is taken. Below are the step-by-step guidelines we'll be implementing in each of our studios in L.A., Chicago and New York:
ENHANCED CLEANING & SANITIZATION
Our housekeeping and facilities agency, S Grace Facilities, has been certified by the World Health Organization and Homeland Security for their best-in-class cleaning practices. P.volve team members will be retrained on our new standard of operating procedures post-COVID19.
All equipment, locker room areas, bathrooms and studio surfaces will be deeply sanitized in between each class.
An Electrostatic Disinfecting treatment will be applied after each class and at the end of the day prior to closing. The disinfectant is CDC & EPA approved and effective on COVID-19.
All studios will be equipped with both MERV 13 filters and Bipolar Ionisation Units (BPI). MERV 13 filters are best-in-class, hospital-grade filters. Bipolar Ionisation Units (BPI) reduces airborne viruses, including the Coronvirus/Covid-19, thus helping to cleanse the air we breathe. BPI products are mounted in centralised air conditioning systems. As in nature, when air flows through the system, it results in the formation of millions of negative and positive ions.
All clients will have to sign a general liability waiver to adhere to new COVID-19 protocol.
Every client and P.volve team member will get their temperature taken upon entry into the studio. We ask that you use your best judgement when deciding to come to class to help keep the entire community as healthy as possible.
Floor markers will be used throughout the entire studio to enforce social distancing measures.
Reception desk will be equipped with counter shields and P.volve team members will stay behind the desk to facilitate your hands-free check in.
P.volve team members will be required to wear a mask at all times.
Masks are required at all times while in the studio. Masks and gloves are complimentary for all clients upon request.
LOCKER ROOM & BATHROOM
Hospital-grade disinfectant will be used on all surfaces.
Lockers will be labeled and spaced out for use to give our team plenty of time to properly disinfect between classes and for members to have plenty of room during use.
Water filter filling stations will be prohibited to adhere to COVID-19 safety measures.
Towels will be available for use and immediately laundered on site after each class.
Class capacity will be reduced based on government mandates.
Team members will be present to assist clients in and out of the studio to enforce distancing.
Our trainers have been instructed on hands-off form corrections during class. It’s our goal to bring you the same class experience you know and love, so we’ll be paying close attention to proper form from a distance.
We’ll only be using equipment that’s easiest to clean for the time being. This includes: the p.ball, slant board, gliders, hand weights, ankle bands, the step and the Precision Foam Roller. (Note: Ankle weights will not be used due to their fabric composition.)
If you shop in our retail section, returns are allowed but to ensure extra hygiene safety measures, we will be disinfecting all returned items prior to being displayed again.
Limit touching of retail and other products if shopping after class.
Limit lingering around the studio after class as much as possible. Got questions for your trainer? Reach out to us at firstname.lastname@example.org.
DOING YOUR PART
The entire P.volve community must work together to adhere to these guidelines to help make our studio as safe as possible.
Respect our social distancing markers, both in and out of the studio.
Limit contact with trainers, our team and other studio-goers.
If you feel symptoms of COVID-19, please do not come to class until you're symptom-free for three or more days. We'll gladly honor any cancellations or class changes due to issues related to scheduling.
It will undoubtedly be an adjustment to navigate the studio after COVID-19, but please know that we’re here to make you feel as comfortable and safe as possible. If you prefer to not come to a regularly scheduled class, we’re also offering private group classes to accommodate up to six clients or one-on-one sessions with our trainers. Email email@example.com to learn more about your options.
No matter where you are, we can’t wait to move with you again in person. In the meantime, don’t hesitate to reach out at firstname.lastname@example.org with any questions or concerns.